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FREQUENTLY ASKED QUESTIONS :: Prestige Pro 7D Android Tablet FAQs

How do I connect to the internet?

Go to your settings, then under Wireless & Networks, touch Wi-Fi to turn Wi-Fi on/off. Your device will automatically try to connect to an available WAP (Wireless Access Point), however if you wish to manually select a network or need to enter login credentials, tap on WiFi and in the upper right coner is an option "Add Network": (a) Network SSID: Enter the name of the Wi-Fi WAP (b) Security: Select the type of security used by the WAP (c) Password: if the WAP is secured, enter the password or hex key (depending on the security protocol used by the WAP, additional network information may be required) (d) Touch Save to save the settings.

My device is connected but I cannot browse the internet.

In the unlikely event that you are still experiencing difficulty connecting, this may be a communication error between your unit and your router. You can resolve this by performing a hard reset on your router. Power down your device. On your wireless router, unplug its power cord for about 30 seconds and then plug it back in. Wait about 20 seconds for the lights to illuminate on your router. Power on your device and try to connect once again.

Can I play flash games, watch flash videos or YouTube videos?

The Prestige Pro 7D has Flash 11 installed allowing you to play flash videos/games/YouTube videos.

How do I kill a task/running app?

Go to the settings menu and then choose Applications -> Running Services. Then find the application you wish to end and tap on it, then choose "Stop".

How do I improve the battery life?

  • Avoid using widgets that access the Web or change the frequency in which they update.
  • Lower screen brightness (Settings -> Display -> Brightness)
  • Switch WiFi off when you're not using it (Settings -> Wireless & Networks -> WiFi)
  • Use a screen timeout (Settings -> Display -> Screen Timeout)
  • Use still wallpapers instead of live wallpapers
  • Avoid streaming audio or video for long periods of time
  • Download a power management app to regulate various settings on your device

How do I connect my tablet to my computer?

  1. Your tablet and computer should both be on.
  2. Connect your tablet to your computer using the included USB cable.
  3. Once you connect the tablet to your computer, you should see a notification in the status bar of your tablet saying it's connected as a media device.
  4. Your tablet should show up on your computer as an external drive. Simply drag and drop files to copy them to your tablet or vice versa.
  5. When finished, simply disconnect the USB cable.
  6. Warning: Do not disconnect cable while transferring files. This could result in damaged/lost/corrupted files. Always be sure file transfers have been completed before disconnecting cable.

How do I find my MAC address?

  1. Go to Settings -> Wireless & Networks -> Tap on Wi-Fi
  2. In the upper right corner is the menu icon (3 dots in a column), tap on that
  3. Tap on Advanced
  4. Your MAC address will appear in the Advanced Menu

How do I change the background/wallpaper?

At the home screen, touch and hold on an empty area of the screen for about 2 seconds. A menu window will pop up. Select the which type of wallpapers to choose from and select your new wallpaper from there.

How do I set the time and date?

Go to your Settings then scroll down to Date & Time



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